Privacy Policy

Introduction

HouseBlue ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our property platform services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Property details and preferences
• Financial information for property transactions
• Identity verification documents
• Communication history and messages

Technical Information

We automatically collect certain technical information:

• IP address and browser information
• Device type and operating system
• Usage patterns and website interactions
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Provide property valuation and listing services
• Facilitate property transactions and communications
• Verify your identity and prevent fraud
• Send important updates about your transactions
• Improve our platform and user experience
• Comply with legal obligations

Information Sharing

We may share your information with:

• Property Partners: Buyers and sellers in property transactions
• Service Providers: Third-party vendors who assist our operations
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

We never sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and employee training

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Your Rights

Under GDPR and UK data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your personal data
• Restrict processing of your data
• Data portability
• Object to processing

To exercise these rights, please contact us using the information below.

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website usage
• Provide personalized content
• Ensure website security

You can control cookies through your browser settings. For more details, see our Cookie Policy.

Data Retention

We retain your personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Property transaction records may be retained for up to 7 years as required by law.